Help Center

FAQ

Orders

1. Where is my order?

2. Why did I receive only one item of my order?

3. Why did I receive two different tracking numbers?

4. Which transport company do you use?

5. Why doesn’t the tracking information on my order update?

Products

6. What is included in each order?

7. What are the dimensions of each product?

8. Can I customize my paint by numbers kit?

9. What is your refund policy ?